Return & Refund Policy

We want you to be completely satisfied with your purchase.
If you are not, you may request a return or refund within 14 days of receiving your order, provided the product is unused, unopened, and in its original packaging.

To initiate a return, please contact us at support@chelinamu.com with your order number.
Customers are responsible for return shipping costs unless the item was faulty or incorrect due to our error.

Refunds will be issued to the original payment method once the returned product is received and inspected.
We reserve the right to deny refunds for items that do not meet our return criteria.